Terms of Service

Effective Date: June 18, 2026 | Last Updated: June 18, 2026

By accessing or using this website, any of its pages and/or any of the services referenced herein, you accept and agree to be bound by the Terms of Service set forth below.

1. Arbitration Agreement and Waiver of Right to Bring Collective Action

You and VehicleSocial agree to final and binding arbitration of all Claims (as defined in the Arbitration Agreement) administered by the ADR Institute of Canada pursuant to the written Arbitration Agreement (the “Arbitration Agreement”). PLEASE READ THE ARBITRATION AGREEMENT CAREFULLY. IT AFFECTS YOUR RIGHTS, AND THOSE TO WHOM YOU PROVIDE ACCESS TO YOUR ACCOUNT. THE AGREEMENT TO ARBITRATE ALL CLAIMS IS A CONDITION OF YOUR USE OF THE VEHICLESOCIAL WEBSITE AND/OR ANY OF THE SERVICES REFERENCED HEREIN.

Nothing in this section is intended to waive or limit any non-waivable rights or remedies you may have under applicable provincial consumer protection legislation.

2. Choice of Law

Except as otherwise expressly provided in the VehicleSocial Arbitration Agreement, the relationship between you and VehicleSocial is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict/choice of law provisions.

3. Acceptance of Terms

VehicleSocial (“VehicleSocial,” “we,” “us,” or “our”) provides users with an online automotive information and communications platform, as well as related services that can be accessed from or through this website (collectively, “Services”). Please carefully read these Terms of Service before using the Services. By accessing or using the Services, including this website, you accept and agree to be bound by these Terms of Service (“Terms of Service”) and all applicable laws, rules, and regulations associated with your use of the Services. If you do not agree to the Terms of Service, you are not authorized to use this website or the Services. These Terms of Service also apply to any co-branded or framed version of this website.

Your use of certain materials and features of this website and/or the Services may be subject to additional terms and conditions which are incorporated herein by reference and become part of the Terms of Service. By using those materials and features, you also agree to be bound by such additional terms and conditions. Unless explicitly stated otherwise, any new features that augment or enhance the current Services shall be subject to the Terms of Service.

This website is controlled and operated by VehicleSocial from its offices within Canada. VehicleSocial makes no representation that information or materials available on this website are appropriate or available for use in other locations, and access to this website from territories where its contents are illegal is prohibited. Those who choose to access this website from other locations do so at their own initiative and are responsible for compliance with applicable local laws.

4. User Conduct

You are authorized by VehicleSocial to access and use the Services, including the information on this website, solely for your personal, non-commercial use provided that you are at least 18 years of age. The information and materials displayed on this website may not otherwise be copied, transmitted, displayed, distributed, downloaded, licensed, modified, published, posted, reproduced, used, sold, transmitted, used to create a derivative work, or otherwise used for commercial or public purposes without VehicleSocial’s express prior written consent. Any use of data mining, robots or similar data gathering or extraction tools or processes in connection with this website, and any reproduction or circumvention of the navigational structure or presentation of this website or its content, is strictly prohibited. You agree not to use the Services, including this website, for any unlawful purpose.

In order to access certain features of this website you may be required to register. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify VehicleSocial in writing of any unauthorized use of your password or account or any other breach of security, and ensure that you exit from your account at the end of each session. VehicleSocial is not liable for any loss or damage arising from your failure to comply with this section. You agree not to modify the Services or use modified versions of the Services (except if modified by VehicleSocial), including for the purpose of obtaining unauthorized access to the Services. You agree not to access the Services by any means other than through the interface that is provided by VehicleSocial for use in accessing the Services.

5. Electronic Records and Signatures

You are hereby informed that: (i) you may receive records or provide your signature on paper or in a nonelectronic form, and (ii) you may withdraw your consent to have records provided or made available in an electronic form. Your consent to receive records and provide your signature electronically applies to all records and transactions with VehicleSocial. You may withdraw your consent by contacting VehicleSocial customer service. There are no fees for withdrawing consent, but you may incur delays in receiving paper copies. You must provide current contact information so that we may contact you electronically. Once you have consented to receive records and provide your signature electronically, you may obtain a paper copy of our records, to the extent any such records exist, by contacting VehicleSocial customer service. In order to receive records and provide your signature electronically, you will need a device with internet access and capabilities to store electronic records. You confirm that you have the necessary technology to access and retain electronic records. If there are any changes to the hardware or software requirements needed to access your electronic records, we will notify you and provide the option to withdraw your consent without any fees. According to these terms, you hereby affirmatively consent to receive records and provide your signature electronically and by continuing to use this site affirm that you have not withdrawn such consent.

6. Telephonic and Electronic Communications with VehicleSocial, Participating Dealers, Participating Lenders and Third Party Partners

You acknowledge that telephone calls to or from VehicleSocial, Participating Dealers, Participating Lenders, and/or third party partners (“VehicleSocial Parties”) may be monitored and recorded and you agree to such monitoring and recording. If you select a “text only” option when submitting your telephone number to a Participating Dealer, your number will be hidden from the dealer. VehicleSocial will have access to your text communications with the dealer using our Services to help resolve any disputes, enforce rules to respect your privacy, and better tailor our Services to you.

You verify that any contact information provided to VehicleSocial Parties, including, but not limited to, your name, mailing address, email address, your residential telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided in connection with your account registration is false or inaccurate, we may suspend or terminate your account at any time. Should any of your contact information change, including ownership of your telephone number(s), you agree to immediately notify us by texting STOP to any text message or calling us, in accordance with the instructions below.

You agree to indemnify, defend and hold the VehicleSocial Parties harmless from and against any and all claims, losses, liability, costs and expenses (including reasonable legal fees), including, but not limited to, claims under Canada’s Anti-Spam Legislation (CASL), the Telecommunications Act and applicable Canadian Radio-television and Telecommunications Commission (CRTC) Unsolicited Telecommunications Rules or their provincial equivalents, and including claims arising from your voluntary provision of contact information (including a telephone number) that is not your own, your failure to notify us of any changes to your contact information, including telephone number, and/or from your violation of any federal, provincial or local law, regulation or ordinance. We shall have the exclusive right to choose counsel, at your expense, to defend any such claims.

You acknowledge that by voluntarily providing your telephone number(s) to VehicleSocial Parties, you expressly agree to receive prerecorded voice messages and/or automated calls or text messages related to pricing and offers, vehicle financing and loans, your account, any transaction, and/or your relationship with VehicleSocial Parties. This does not mean that all calls or text messages to you will be sent through automated means. You also agree to be contacted via email and mail at the addresses provided by you. Consent to receive automated marketing calls/texts is not a condition of any purchase, lease, financing or loan. Your consent to be contacted applies to participating dealers, lenders or third party partners that you voluntarily provided your consent to be contacted. You acknowledge that message and data rates may apply for any calls or text messages sent to you from VehicleSocial Parties or from VehicleSocial Parties to you, and that VehicleSocial Parties are not responsible for these charges. Text message frequency may vary. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text or data plan, please contact your wireless provider.

Your consent to receive automated calls and texts is completely voluntary. You may opt-out of automated calls or text messages at any time. To opt-out of text messages, reply STOP to any text message you receive or follow other opt-out instructions included with the text message. You acknowledge and agree that you may receive a text message confirming your opt-out. We may use different shortcodes or phone numbers for different purposes to better serve you. Texting STOP to one shortcode or phone number does not effectuate a stop request for all shortcodes or phone numbers to which you are subscribed. If you would like to stop messages from multiple shortcodes or phone numbers, text STOP to each shortcode or each phone number to which you would like to unsubscribe. If you are experiencing issues with text messages you are receiving from us, text HELP for more assistance, or you can get help directly at 1-855-608-7365.

To opt-out of automated telephone calls from VehicleSocial (but not text messages), call 1-855-608-7365. It is your sole responsibility to notify us if you no longer want to receive automated calls or text messages. To opt-out of receiving automated telephone calls or texts from participating dealers, lenders, or third party partners, please contact the dealer, lender or third party partner directly. We are not responsible for unwanted contact from third parties. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls, VehicleSocial Parties reserve their right to make non-automated calls to you relating to your account, any transaction, or their relationship with you. Your obligations under this Section shall survive termination of these Terms of Service.

You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. Text messaging may only be available with select carriers with compatible handsets.

7. Privacy

VehicleSocial is committed to respecting your privacy and protecting your personally identifiable information. Upon your request, VehicleSocial shares the information you enter on this website with participating dealers and/or buyers in order to provide you with the information you requested, and with other service providers associated with the Services. VehicleSocial account data and certain other information about you and that you enter and/or we collect through your use of this website are subject to the VehicleSocial Privacy Policy. You understand that through your use of the Services, including this website, you consent to the collection and use (as set forth in the VehicleSocial Privacy Policy) of this information. Please review our Privacy Policy for further information on our data collection and use practices.

8. Services

All information provided on this website is for informational purposes only. Information displayed through the Services related to any virtual vehicle you may configure, such as dealer cost, factory invoice, market average, MSRP, estimated market value, or estimated savings off MSRP, either reflects or is based on available data relevant to your virtual vehicle and does not reflect a dealer’s price for an actual vehicle consistent with your preferences. Any savings or pricing information that you may receive from a selling dealer or user is provided directly to you by the selling dealer or user, and is not provided by VehicleSocial. Any incentive offer that you may receive from vehicle manufacturers through your use of the Services is provided directly to you by that vehicle manufacturer, and is not provided by VehicleSocial. The terms and conditions of these incentive offers are determined by the applicable vehicle manufacturer, and not by VehicleSocial. VehicleSocial may also provide you with access to links to third party sites where you can obtain financing and insurance. Information you may receive from third parties is provided directly to you by that financial institution or insurance provider, and is not provided by VehicleSocial.

Neither the accuracy of information provided on this website, nor the availability, quality, or safety of vehicles, or any financing of or insurance relevant to those vehicles, is guaranteed or controlled by VehicleSocial, and VehicleSocial assumes no responsibility for the foregoing. You agree that any reliance on the information on this website is at your own risk. Any discrepancies or mistakes made regarding vehicle availability, condition, pricing, financing, insurance and the like are not the responsibility of VehicleSocial and should be directed to the dealer or appropriate third party vendor. For example, vehicle history reports and certain vehicle condition information may be provided by an unaffiliated third-party vehicle history provider. VehicleSocial is not responsible for any errors, discrepancies, or mistakes in reports or information from that unaffiliated third party. You are encouraged to thoroughly review any documents you are asked to sign at the time of purchase or lease of a vehicle or of other products or services. We do invite you to bring to our attention any material on our website that you believe to be inaccurate; please forward a copy of such material and your reasons for your belief to feedback@vehiclesocial.com.

By using the Services, you acknowledge and agree that participating dealers may not have in inventory a vehicle that exactly matches any virtual vehicle you may configure on the website, and certain models or configurations may not be available. Your dealer will confirm vehicle availability, including available options and colours, from actual inventory. Each dealer sets and controls its own pricing. You may negotiate the purchase price directly with the dealer, and VehicleSocial plays no role in that negotiation. The savings information communicated directly to you by a selling dealer for a vehicle consistent with the preferences expressed in any virtual vehicle you may configure may change if the actual in-stock vehicle that you choose to buy differs from the configuration of your virtual vehicle. Used vehicles are subject to prior sale.

For the avoidance of doubt, VehicleSocial is solely a research and communications platform. VehicleSocial is not a vehicle seller, dealer, broker or agent for vehicle sellers or dealers, nor a provider of, or broker or agent for, other automotive-related products or services offered by third parties. VehicleSocial may receive a fee from participating dealers or third-party service providers in connection with the Services.

9. No Commercial Use of Services

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion or use of, or access to, the Services.

10. Right to Deny Access and to Modify the Services

VehicleSocial reserves the right to deny use of, or access to, the Services to you and/or anyone for any or no reason. VehicleSocial also reserves the right at any time and from time-to-time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that VehicleSocial shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services (or any part thereof).

11. Indemnification

You will indemnify, defend and hold harmless VehicleSocial and its subsidiaries, affiliates, partners, officers, directors, employees, and agents (collectively, “VehicleSocial Entities”) from all claims, whether actual or alleged (collectively, “Indemnified Claims”), that arise out of or in connection with a breach of these Terms of Service, use of the Services, including any content you submit, post, transmit, modify or otherwise make available through the Services, and/or any violation of law and/or the rights of any third party. You are solely responsible for defending any Indemnified Claim against a VehicleSocial Entity, subject to such VehicleSocial Entity’s right to participate with counsel of its own choosing, at its own expense, and for payment of all judgments, settlements, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, resulting from all Indemnified Claims against a VehicleSocial Entity, provided that you will not agree to any settlement that imposes any obligation or liability on a VehicleSocial Entity without its prior express written consent.

12. Disclaimer of Warranties

THE SERVICES, INCLUDING ALL INFORMATION AND CONTENT ON OR OTHERWISE RELATED IN ANY WAY TO THE SERVICES, THIS WEBSITE OR ANY THIRD-PARTY WEBSITE, PRODUCT, OR SERVICE LINKED TO OR FROM THIS WEBSITE, ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TIMELINESS, AND NON-INFRINGEMENT. IN ADDITION, VEHICLESOCIAL DOES NOT WARRANT AGAINST DEFECTS IN ANY VEHICLE, AND DOES NOT MAKE ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING REPRESENTATIONS, PROMISES, OR STATEMENTS AS TO THE CONDITION, FITNESS, OR MERCHANTABILITY OF ANY VEHICLE OR SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM VEHICLESOCIAL OR THROUGH OR LINKED FROM THE SERVICES SHALL CREATE ANY WARRANTY EXPRESS OR IMPLIED. VehicleSocial is not responsible for making repairs to any vehicle. If you have complaints or concerns about defects or repairs, please contact the dealer, seller, or manufacturer directly.

13. Limitation of Liability; Waiver

IN NO EVENT SHALL THE VEHICLESOCIAL ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE OF DATA, INFORMATION, AND/OR CONTENT, OR OTHER INTANGIBLE LOSSES ARISING OUT OF, OR IN CONNECTION WITH THE SERVICES, INCLUDING ALL INFORMATION AND CONTENT ON OR OTHERWISE RELATED IN ANY WAY TO THIS WEBSITE OR ANY THIRD-PARTY WEBSITE, PRODUCT, OR SERVICE LINKED TO OR FROM THIS WEBSITE, OR ANY VEHICLE REFERENCED THEREIN. WITHOUT LIMITING THE FOREGOING, ANY INFORMATION AND CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH INFORMATION AND CONTENT. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH ANY SERVICE AND/OR THIS WEBSITE IS TO STOP USING THE SERVICE AND/OR WEBSITE.

YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM (WHETHER FOR INJURY, ILLNESS, DAMAGE, LIABILITY AND/OR COST) AGAINST THE VEHICLESOCIAL ENTITIES ARISING OUT OF YOUR USE OF OR INABILITY TO USE, OR IN CONNECTION WITH, THE SERVICES, INCLUDING ANY INFORMATION AND CONTENT ON THIS WEBSITE OR ANY THIRD-PARTY WEBSITE, PRODUCT, OR SERVICE LINKED TO OR FROM THIS WEBSITE, INCLUDING ANY CONTENT YOU PROVIDE TO THIRD PARTIES (INCLUDING PERSONALLY IDENTIFIABLE INFORMATION).

14. Exclusions and Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

15. Notice

VehicleSocial may provide you with notices by email, regular mail, SMS, MMS, text message, postings on the Services/website, or other reasonable means now known or hereafter developed. You acknowledge and agree that VehicleSocial will have no liability associated with or arising from your failure to maintain and supply VehicleSocial with accurate contact information about yourself, including your failure to receive important information and updates about the Services or this website.

16. Trademark Information and Intellectual Property

You agree that all of VehicleSocial’s trademarks, trade names, service marks, logos, brand features, and product and Service names are trademarks and the property of VehicleSocial, and that you will not display or use any of the foregoing without VehicleSocial’s prior written approval in each instance.

You agree that the Services contain proprietary information protected by applicable intellectual property and other laws in favour of VehicleSocial. You further agree that content and information presented to you through the Services is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws.

17. Copyright or Intellectual Property Complaints

VehicleSocial respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been violated, please provide us with the following information:

  • a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property right;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed or violated;
  • a description of where the material that you claim is infringing is located on our website;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
  • Please send the foregoing information to our agent for notice of claims of copyright or other intellectual property infringement at: VehicleSocial, Attn: Legal Department, [Registered Address], Toronto, Ontario, Canada — legal@vehiclesocial.com.

18. General Information

These Terms of Service may be amended from time to time without notice in VehicleSocial’s sole discretion. Any changes to the Terms of Service will be effective immediately upon the posting of the revised Terms of Service on this website. The Terms of Service, including any agreements and terms incorporated by reference herein, constitute the entire agreement between you and VehicleSocial and govern your use of the Services, including this website, and supersede any prior version of these Terms of Service between you and VehicleSocial with respect to the Services. You agree that no agency relationship is created between you and VehicleSocial as a result of these Terms of Service or your access to and/or use of the Services. The failure of VehicleSocial to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect. You agree that, except as otherwise expressly provided in these Terms of Service, there shall be no third-party beneficiaries to these Terms of Service. The headings in these Terms of Service are for convenience only and have no legal or contractual effect. As used in these Terms of Service, the word “including” is a term of enlargement meaning “including without limitation” and does not denote exclusivity, and the words “will,” “shall,” and “must” are deemed to be equivalent and denote a mandatory obligation or prohibition, as applicable. All definitions apply both to their singular and plural forms, as the context may require. Please report any violations of the Terms of Service to violations@vehiclesocial.com. Questions regarding these Terms of Service should be sent to legal@vehiclesocial.com.

THE VEHICLESOCIAL ENTITIES DO NOT MAKE ANY REPRESENTATION OR WARRANTY THAT YOU WILL SELL YOUR VEHICLE, OBTAIN AN ACCEPTABLE PRICE FOR YOUR VEHICLE, RECEIVE LEGITIMATE INQUIRIES OR SOLICITATIONS FROM QUALIFIED BUYERS, OR RECEIVE ANY INQUIRIES REGARDING YOUR VEHICLE FOR SALE.

19. Additional Terms for the “Sell to Dealer” and Trade-In Services

VehicleSocial offers additional services whereby you may request (i) conditional offers to purchase your used motor vehicle (excluding certain types of vehicles) (each offer, a “Dealer Offer”) using the “Sell to Dealer” service, and/or (ii) an estimated trade-in value for your used motor vehicle (excluding certain types of vehicles) (each estimate, an “Estimated Trade-In Value”) using the Trade-In service. If you use or participate in these services, the following additional terms apply:

In order to request a Dealer Offer or Estimated Trade-In Value, you must have possession of the actual vehicle, with the ability to transfer valid title as set forth herein. You are required to provide certain identifying and contact information, which must accurately identify yourself so dealers can communicate directly with you. By using these services, you represent, warrant, and covenant that you are not: (i) a motor vehicle dealer or (ii) listing a vehicle for sale in your capacity as an owner, employee, or representative of a motor vehicle dealer. For clarity, if you are a motor vehicle dealer, you may not use these services to obtain a Dealer Offer or Estimated Trade-In Value on behalf of a customer.

Dealer Offers and Estimated Trade-In Values are not available in all areas, and not all vehicles are eligible. These services may not be used to sell or to trade-in certain categories of vehicles, including commercial vehicles; vehicles with a government, police, fire or livery history; motorcycles; recreational vehicles; reconstructed or salvage vehicles; vehicles without a valid VIN; “grey market” vehicles; vehicles older than seventeen (17) model years; vehicles with altered drivelines or bodies or illegal or non-functioning emissions equipment; flood, hail or fire damaged vehicles; vehicles with substantial mechanical or electrical damage; vehicles registered at an auto auction or offered for sale on a wholesale website within forty-five (45) days prior to submitting your request; vehicles that are valued at less than $1,000; and any other category of vehicle that we, in our sole discretion, believe may adversely impact the operation of these services (each, a “Restricted Vehicle”).

By requesting a Dealer Offer or Estimated Trade-In Value, you agree that VehicleSocial, its service providers, Participating Dealers, and/or affinity partners may use the personal contact information you provided, including your telephone number and email address, to communicate with you about the products and services that may be of interest to you. By requesting a Dealer Offer or Estimated Trade-In Value, you agree to use the email address or any other contact information of the Participating Dealer(s) only for purposes of communicating with them about the potential sale of that vehicle.

Through VehicleSocial’s “Sell to Dealer” service, upon providing the requisite information, you can request conditional offers from dealers to purchase your used motor vehicle, known as Dealer Offers. All Dealer Offers are subject to inspection and verification of the vehicle by, or on behalf of, the purchasing dealer, as well as the terms of, and your full compliance with, these Terms of Service and any other applicable terms. A participating dealer that may make a Dealer Offer is referred to in these additional terms as a “Participating Dealer.”

The “Sell to Dealer” service enables Participating Dealers to obtain information about vehicles for which Dealer Offers have been requested and, if applicable, to contact a seller to make a Dealer Offer. We are not a party to, and do not otherwise guarantee the terms of, any Dealer Offer or any transaction resulting therefrom. You alone are responsible for any transaction you engage in resulting from a Dealer Offer from a Participating Dealer. Although Participating Dealers have agreed to abide by certain customer service standards, we are not responsible for any potential fraud or other misconduct by a Participating Dealer in connection with the “Sell to Dealer” service. As a seller, you should exercise caution and good judgment when completing any transaction, including those involving this service.

You acknowledge that if you provide any false, incomplete, or inaccurate information, including vehicle information or personal contact information, your Dealer Offer may be invalidated by the Participating Dealer. Before submitting a request to receive a Dealer Offer from Participating Dealers, you may be able to view an estimated value associated with your vehicle. For the avoidance of doubt, any estimated value shown during this process is for informational purposes only and does not constitute, and should not be construed as, a Dealer Offer or otherwise as an offer or conditional offer by VehicleSocial, a dealer, or any third party to purchase your used motor vehicle.

Although a Participating Dealer is not obligated to purchase your vehicle for any price other than the amount of your Dealer Offer (subject to your satisfaction of the requirements herein), you can try to negotiate a more favourable price for your vehicle and, of course, you are always free to sell or trade in your vehicle outside of the VehicleSocial platform. The sale price that you could receive for your vehicle in the open market or from another source may be higher than the amount of the Dealer Offer you receive.

Following your delivery of the applicable vehicle to the designated location, your Participating Dealer or its third-party designee will conduct a mandatory vehicle inspection to confirm the vehicle description and condition information that you provided. In the event that the inspection reveals misrepresentations and/or inconsistencies in the vehicle condition identified by you, the Participating Dealer may (1) refuse to purchase the vehicle or (2) provide a revised Dealer Offer to you based on the actual condition of the vehicle as determined through the inspection (such revised Dealer Offer shall invalidate and replace any prior Dealer Offers). You acknowledge and agree that we have no involvement in, or liability in connection with, the Participating Dealer or its third-party designee’s inspection of your vehicle.

Through VehicleSocial’s Trade-In service, upon providing the requisite information, you can request that Participating Dealers present an Estimated Trade-In Value for your used motor vehicle. Each Estimated Trade-In Value is for informational purposes only and does not constitute, and should not be construed as, a Dealer Offer or otherwise as an offer or conditional offer by VehicleSocial, a dealer, or any third party to purchase your used motor vehicle.

VEHICLESOCIAL DOES NOT MAKE ANY REPRESENTATION OR WARRANTY THAT YOU WILL BE ABLE TO SELL OR TRADE YOUR VEHICLE, OBTAIN AN ACCEPTABLE PRICE FOR YOUR VEHICLE, RECEIVE ANY INQUIRIES OR SOLICITATIONS FROM POTENTIAL PARTICIPATING DEALERS, OR RECEIVE ANY ESTIMATED TRADE-IN VALUE RELATING TO, OR DEALER OFFER FOR, YOUR VEHICLE. IN THE EVENT THAT ANY CLAIMS OR DISPUTES ARISE OUT OF AN ACTUAL OR POTENTIAL TRANSACTION FOR YOUR VEHICLE, YOU AGREE TO LOOK SOLELY TO THE PARTICIPATING DEALER FOR YOUR REMEDY AND NOT TO VEHICLESOCIAL, ITS PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES.

20. Additional Terms for Pre-Qualified Auto Financing with Participating Lenders

Prior to visiting a participating dealer, you may submit a request to a participating lender (if any are listed on our website) to see if you pre-qualify for auto financing. Eligibility for pre-qualification offers from participating lenders is determined by the participating lender based on the information you submitted. VehicleSocial does not play a role in that determination. Pre-qualified auto financing terms are not guaranteed and subject to change based on the lender’s evaluation of your credit application submitted at the dealer and any required documents. You are encouraged to review the lender’s website for additional information about the pre-qualification process.

Participating lenders provide financing for vehicles from participating dealers. Participating dealers and lenders are subject to change. You are encouraged to verify the accuracy of any third party information on your own.

THE VEHICLESOCIAL ENTITIES DO NOT MAKE ANY REPRESENTATION OR WARRANTY THAT YOU WILL BE ABLE TO OBTAIN PRE-QUALIFICATION OFFERS FROM POTENTIAL PARTICIPATING LENDERS OR OBTAIN FINANCING IN CONNECTION WITH A VEHICLE. IN THE EVENT THAT ANY CLAIMS OR DISPUTES ARISE OUT OF AN ACTUAL OR POTENTIAL TRANSACTION INVOLVING THE PRE-QUALIFICATION SERVICE, YOU AGREE TO LOOK SOLELY TO THE PARTICIPATING LENDER FOR YOUR REMEDY AND NOT TO THE VEHICLESOCIAL ENTITIES.

Contact

VehicleSocial — [Registered Address], Toronto, Ontario, Canada. Telephone: 1-855-608-7365. Email: legal@vehiclesocial.com.

Last updated on and effective as of June 18, 2026.

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